Shipping policy

We offer free insured shipping for all orders!

At Sensori Calm, we’re committed to getting your order to you as quickly and smoothly as possible. We work with trusted suppliers to bring you unique, high-quality products — this sometimes means your order may take a little longer to arrive, but it’s always worth the wait!

Order processing takes 1-3 business days before shipment.

Most orders arrive within 7–14 business days after shipment depending on your location. Rural or remote areas may experience slightly longer delivery times.

Once your item/s is dispatched, our estimated delivery time is:

- Australia: 5-14 business days

- New Zealand: 5-14 business days

- USA: 7-14 business days

- UK: 7-14 business days

- Canada: 7-14 business days

- Europe: 7-14 business days

- Rest of world: 14-20 business days

Every order includes a tracking number, so you can follow your parcel every step of the way. If you have any concerns or need help tracking your order, our customer support team is here to help.

Your satisfaction means everything to us. If your order hasn’t arrived within the expected time frame, please contact us at support@sensoricalm.com.au and we’ll investigate promptly.

We’re always here to help.