Contact information

At Sensori Calm, we’re always here to help! Whether you have a question about your order, need product advice, or just want to say hi — we love hearing from our customers and fellow stress heads.

We respond to all inquiries within 1 business day; Monday to Friday (excluding public holidays).

During peak times, responses may take a little longer — but we promise we’ll never leave you hanging.

We currently offer email-based support only, so we can track and resolve your inquiries quickly and accurately. This helps to ensure nothing gets missed.

We’re here to help!

📧 Email: support@sensoricalm.com.au (Replies within 1 business days)

🕐 Support Hours: Mon–Fri, 9am–7pm AEST

📦 Include your order number for faster assistance

🌏 Based in 🇦🇺 Cessnock, Hunter Valley, NSW